Last updated: 22 May 2026. This is a template policy and should be reviewed by your data protection counsel before publication.
1. Who we are
Trexo Robotics ("Trexo", "we") operates eu.trexorobotics.com for visitors in the European Union and the United Kingdom. For enquiries about your data, contact privacy@trexorobotics.com.
2. What data we collect
- Information you submit through contact, reservation or notification forms (name, email, country, role, message).
- Technical data automatically collected by your browser (IP address, user agent, referrer).
- Cookie data, only with the categories you have consented to.
3. Legal bases (Art. 6 GDPR)
- Consent — for analytics and marketing cookies and for any newsletter sign-up.
- Contract / pre-contract steps — for reservations and clinical sales enquiries.
- Legitimate interests — for site security, basic analytics, and responding to enquiries.
4. Sharing & transfers
We share personal data only with processors that help us run the site and respond to enquiries (e.g. hosting, email, payments). Where data is transferred outside the EEA, we rely on adequacy decisions or Standard Contractual Clauses with appropriate safeguards.
5. Retention
Enquiry data is retained for up to 24 months. Reservation data is retained for as long as we have a contractual relationship plus statutory periods.
6. Your rights
You have the right to access, rectify, erase, restrict or object to processing of your data, and to data portability. You can withdraw consent at any time and lodge a complaint with your supervisory authority.